The card for wine lovers

If you are a wine lover, then we have the perfect card for you because we have designed the MasterCard DOC Rioja in collaboration with the Control Board of the Qualified Designation of Origin of Rioja Wine (DOC Rioja).

Depending where it is used, it works either as a debit or a credit card.
It works as a debit card in cashpoint machines because all the operations performed are automatically debited from your account free of charge.

It works as a credit card when used for high-street operations because payment for purchases is postponed until the first day of the next month.

The D.O Rioja card allows you to:

• Make high-street purchases.
• Buy tickets for shows and events on-line or by telephone.
• Withdraw cash from banks.
• Use cashpoint machines:
  • Withdraw cash.
  • Pay money into accounts (cash / cheques).
  • Ask for balances and reports.
  • Top up mobile phone credit.
  • Top up prepaid cards.

You will also receive the following insurance policies:

• Accident insurance. See insurance conditions (69Kb)
• Travel insurance policy. See insurance conditions (99Kb)
• Insurance against the fraudulent use of the card or theft at an ATM cash point, with zero excess (cover provided from the first euro).

You can use it at cashpoint machines:

• Caja Navarra cashpoint machines and branches.
• Euro 6000 cashpoint machines and branches.
• Servired and 4B cashpoint machines.
• Maestro/MasterCard Worldwide cashpoint machine network.
• Cirrus worldwide cashpoint machine network.
• Eufiserv (European Savings Banks) cashpoint machines.

In the high street:

• Accepted in all Spanish shops.
• Accepted throughout the Maestro/MasterCard worldwide high-street network.

• Issue fee: free
• Half-yearly standing charge:

  Item	Charge
  Primary card	15 €
  Secondary card	15 €

  At CAN, the half-yearly standing charge for your card is waived if you use it to pay €1800 or more within six months.
  

  Copy of card (loss, breakage or damage attributable to customer), as of the second card change: €3.

  If you have a debit card and a credit card, and you pay €2,500 or more between them within six months, then the half-yearly standing charge for the debit card is waived. If at least €1,500 of this amount is paid using the credit card, then the standing charges for both cards are waived.

  And all these fees and charges… where do they go?
  With Civic banking, €30 of every €100 profit made from fees and charges go towards social project work, chosen by our customers via the ‘You choose: you decide’ initiative.

• Charges for deferred payment:
  • No interest paid on amortisation of 100% of the amount owed.
  • The debt accrued is settled as of the first day of the next month according to the formula selected. You can amortise 1.5% (minimum € 30), 10%, 20%, 25%, 33%, 50% or 100%.
  • Monthly charge for deferred payment: 1.75%.
  • Charge for transfer from card credit to a Caja Navarra account in your name: 3% (minimum € 30).
• Charges for withdrawing cash:

  Network	Charge
  CAN	3,5%, minimum 3€
  Euro 6000	4%,  minimum 3€
  Other Networks	4%,  minimum 3€

• Charges for consulting balance and movements:

  Network	Charge
  CAN	Free
  Other Networks	0,50€

CAN cards now have new technology:

• Your new CAN card is now safer because it comes with EMV Chip (Chip and PIN) technology, the new European standard to guarantee authenticity.
• The PIN number has to be entered each time the card is used, meaning that only you can use it.
• Although it is new, you can still use it as until now at any cashpoint machine or shop in the world.
• Shops are changing their old terminals for terminals adapted to EMV technology.
• In shops which have already made the change, transactions are performed by reading the chip on the card to check that it is authentic, and then, instead of signing, all you have to do is enter your PIN number.
• At other shops, transactions are performed as before, reading the magnetic strip on the card and signing the receipt.
• The PIN you need in order to pay is the same as the one you use for cashpoint machines.
• Remember that you can change your PIN at our cashpoint machines whenever you like and that you must commit it to memory; do not write it down anywhere and do not let anyone know what it is. If you do not remember your PIN, visit your usual branch office.