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Evaluate our ideals
1- At CAN, they believe in me, in the projects I discuss and/or my aspirations12345678910
2- CAN recognises its mistakes12345678910
3- At CAN, they are grateful when I complain or demand explanations for a mistake they have committed12345678910
4- CAN encourages me to exercise my rights12345678910
5- When CAN cannot give me what I ask for, they kindly explain why12345678910
6- When it comes to suggesting solutions, CAN does not come out with the typical answers; they suggest new ways of doing things12345678910
7- I feel that CAN is interested in me, not just my money12345678910
8- There is a good atmosphere among the staff at CAN; you can see that they are happy in their jobs12345678910
9- At CAN, they spend as long as it takes to listen to me12345678910
10- I can see that everybody is treated well at CAN12345678910
11- At CAN, they make me feel important12345678910
12- The language CAN uses in its literature and communications is clear and understandable12345678910
13- CAN is prepared to finance anybody12345678910
14- CAN explains my rights to me12345678910
15- The staff at CAN explain clearly why CAN is different12345678910
16- CAN strives to adapt to social change12345678910
17- When CAN promises something, it does it12345678910
18- When I work with CAN, I feel that I am receiving something from them, not just them from me 12345678910
19- The charges which CAN makes are fair considering the services offered 12345678910
20- Being a CAN customer, I have a positive influence on my surroundings12345678910
21- At CAN, they like the fact that you are different and have a different point of view12345678910
22- At CAN, my requests are dealt with professionally12345678910
23- CAN actively contributes to the conservation of the environment12345678910
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