You already know how we do finance: Civic Banking. For us, civic banking means looking after our customers, creating and granting them rights which did not exist until now or only belonged to those running financial entities; doing figures, but thinking about people; implementing a transparent, caring, friendly work model…
That is why our vision of Corporate Social Responsibility (CSR) is global; it affects every corner of Caja Navarra, we apply it to all our initiatives, to the way we deal with our customers, to Cancha branch offices, to all the decisions we make.
Recognising that our customers have rights is our way of letting them have a say. But we do not just listen to them; their decisions are our commitments and we put them into practice. Find out about our customers' rights.